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CLIENT SERVICES COORDINATOR at Signature Medical Spa

Job Type: Full time

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The Role

• Provide warm, friendly, discreet and efficient customer service to clients, staff and the public

• Schedule cosmetic dermatology appointments by phone, in person and via email 

• Handle complex payments including reward program discounts, gift cards, coupons and rebates

• Promote and educate guests about medical spa services and skin care products

• Work as a team to restock and manage paperwork, refreshments, retail, and furnishings in the Boutique

Profile of an ideal candidate

• Desire to make the workplace and clients’ experience excellent

• Positive, professional, and able to adhere to confidentiality laws

• Detail-oriented with accurate data entry

• Proficient with Word, Outlook and phones

• Proficient with software (training in specialized practice management software, NexTech, is provided)

• Strong work ethic and honest

• Problem-solver

• Team oriented

• Organized and efficient

• Enjoys being in front of the public

• Interest in skin care

• Professional/fashionable attire and appearance 

• Minimum two years of professional career experience in a service or office-based field 

• Some college is preferred

• Desires working a set schedule of 4 to 5 days per week, including until 7:15 PM Wednesdays

• Flexibility to work a 6 hour Saturday every other month in lieu of a weekday

 

This position includes benefits such as healthcare, paid time off, eight paid holidays, and 401(k).

Please submit resume and cover letter to Ms. Jackie Busa

Email: Jbusa@albemarledermatology.com

This position reports to the Client Services Manager.

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CLINICAL ASSISTANT at Signature Medical Spa

Job Type: Full time

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The Role

• Clinical assisting for Master Aestheticians, Nurses, Technicians and occasionally other providers

• Provide warm, friendly, discreet and efficient service to clients and staff

• Clinical photography, including displaying and printing photos for practitioners

• Preparing equipment including lasers, goggles, microneedling devices, tables, and clean-up

• Reviewing and securing informed consent for treatments

• Medical chart documentation for provider

• Reviewing clients’ post-procedural education

• Follow-up phone calls or emails for clients per provider

• Keep treatment rooms organized, neat and tidy

• Restocking rooms, retail, brochures

• Consult with clients on skin care products and medical spa services

Profile of an ideal candidate

• Desire to make the workplace and clients’ experience excellent

• Positive, professional, and able to adhere to confidentiality laws

• Detail-oriented

• Proficient with English, Microsoft Word, Outlook and phones

• Strong work ethic and honest

• Problem-solver

• Team oriented and able to cross-train

• Organized and efficient

• Interest in dermatology and/or the beauty/wellness fields

• Professional appearance

• Minimum two years of professional career experience

• Some college is preferred

• Desires working a set schedule of 5 days per week, Monday to Friday

• Flexibility to work a 6 hour Saturday occasionally in lieu of a weekday

 

This position includes benefits such as healthcare, paid time off, eight paid holidays, and 401(k).

Please submit resume and cover letter to Ms. Jackie Busa

Email: Jbusa@albemarledermatology.com

This position reports to the Lead Master Aesthetician.

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MEDICAL ASSISTANT at Albemarle Dermatology Associates

Job Type: Full time

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Are you passionate about caring for others?

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Award-winning dermatology practice seeks full-time (36-40 hours/week), experienced medical assistant to work with physicians and nurse practitioners to provide excellent medical and surgical patient care. We are looking for a bright, career-focused candidate who is highly motivated, takes pride in what they do, works hard, and loves to learn.

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Requirements:

• High level of accuracy and organization

• Ability to work in a fast-paced, upbeat medical setting

• Proficient in using technology (e.g., accessing patient information, submitting electronic prescriptions, and completing on-line lab requisitions)

• Strong keyboarding skills

• Strong team-oriented focus

• Positive attitude

• Self-starter and fast learner

• Dependable and punctual

• Interacts well with staff and patients

• Strong communication and interpersonal skills

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Duties:

• Assisting providers with patients in examination and surgical settings

• Utilizing electronic medical software to record office notes

• Processing prescriptions and prior authorizations

• Preparing and processing lab specimens

• Working with various lab equipment and completing lab tasks

• Stocking and setting up exam rooms

• Providing excellent and efficient patient care

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Candidates must be able to provide excellent references from prior supervisor(s).

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Please submit resume and cover letter to Ms. Mandy Shifflett

Email: MShifflett@albemarledermatology.com